Frequently Asked Questions
How do I get tickets to a show?
The only way to guarantee seats for a show is to purchase them online from our web site. You can also purchase at the door the night of the show, but it's first come first serve, and you risk the chance of the show selling out. RESERVATIONS DO NOT GUARANTEE ENTRY.

Can I make a reservation?
Reservations are for groups of tickets holders who have pre-purchased tickets separately. RESERVATIONS DO NOT GUARANTEE ENTRY to you or any member of your group without a ticket. Tickets can be purchased in advance on our web site. If you have purchased tickets for your ENTIRE GROUP IN ONE PURCHASE, reservations are not needed.

Is there a drink/food minimum?
Yes, we have a two item minimum per person. Food items and non-alcoholic drinks also count towards the minimum.

The show is sold out, what can I do?
Our shows do sell out, so it is always best to buy tickets in advance on our site. But if it is sold out ahead of time, you can come to the venue early and wait to see if there is a cancellation, but there are no guarantees.

What shows are considered "special events"
Special Event status will be noted on our web site in the calendar view and show's information page. No coupons or passes can be used for "special events."

Large Group Hoping To Sit Together?
If you have pre-purchased tickets for your ENTIRE GROUP IN ONE PURCHASE, reservations are not needed, we will have seating for you. If your group has pre-purchased tickets separately, make a reservation on our site, and list all of the BUYERS names in the "special instructions" field. Please ensure all of your group has tickets, as a resrvation does not guarantee entry for any member of your group.
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Must be 21 with valid ID ~ 2-item minimum purchase per person applies
408.736.0921 ~ 157 W. El Camino Real, Sunnyvale, CA 94087
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